FAQs

Is the leash chew-proof?

Yes, the leash is unbreakable. However, the foam grip on the handle can be damaged if chewed, so It's best to always keep the handle out of your dog's reach.

Can my dog escape from the scissor snap that connects to his collar? 

The French snap (aka scissor snap) is a design originally used with hunting dogs. It is known to be both strong, even with a large dog that pulls, and also easy to open and close with one hand. Moreover, a small portion of dogs can escape from the normal snap (called a bolt swivel snap), but even those dogs can't shake or pull free of the French snap. 

Can they be used anywhere?

They can be used most places with one exception. The scissor snap gets brittle in sub-freezing temperatures. If the weather in your area is extremely cold, please add a note to your order requesting cold-weather snaps (the notes section is found when viewing your shopping cart). 

Where are they manufactured? 

They're proudly made in the USA. All our leashes and leash extensions are handmade in Southern California. Not only that, but we work with domestic suppliers for nearly all the parts. 

How do I adjust the length?

Unsnap the handle from the end and snap it on one of the two loops along the leash to shorten it. For the shortest leash with the most control, you could even snap the handle directly onto your dog's collar if you can comfortably reach that height while walking.

Is there a warranty or return policy?

You may submit a return within 90 days for a full refund or replacement, whichever you prefer. There is a three year warranty covering defects of materials or workmanship. For normal wear and tear, contact us to inquire about repair or replacement. Click here for further details.